Frequently Asked Questions

1. If you are a Basic Member, upgrade to a Premier Membership (email [email protected] to upgrade). 2. Become Notary Jane Background Verified (more details located in your user profile). 3. Maintain your current membership status. Any membership lapses cause your time to reset. 4. Increase your Referral Score by inviting fellow notaries to join Notary Jane (invites located in your user profile).

Notary Jane provides same-day email support as well as online chat support when available. [email protected]

You can upgrade your membership at anytime. The fee to upgrade is simply the difference in membership level price. Contact [email protected] to upgrade.

Notary Jane accepts all major credit and debit cards. Your payment method on file will be used to renew your membership annually. You can update your payment method in your user profile.

You may cancel your membership and will be refunded the prorated amount based on your annual renewal date. Contact [email protected] for assistance.